Privacy Policy

Privacy Policy

The National Crime Victim Law Institute (NCVLI) is committed to protecting the privacy of visitors to its National Alliance of Victims’ Rights Attorneys & Advocates (NAVRA) website. NCVLI and its project, NAVRA (together, “we,” “us” or “our”) have established this Privacy Policy to explain what information we collect through our websites and how it is used, as well as protections for our members’ and users’ personal information.

We do not sell or rent member or website user information under any circumstances, and we do not share member or user information without prior consent except as compelled by law. This restriction applies to member and non-member users.

Our website is located within the United States, and therefore will transfer, process, and store your information in the United States.

This Policy only applies to the Site and does not apply to information collected or received by other means, including on websites operated by Pro Bono Net or the National Crime Victim Law Institute that do not link directly to this Policy. This Policy does not apply to services or websites offered by third parties, even if this Site links to those services or third parties.

Information we collect or receive:

Information you provide: We may collect information that you provide to us when you visit our Site, including information you provide when you:

  • register for Basic and Enhanced NAVRA Membership
  • enroll as a pro bono attorney for the NAVRA Pro Bono Portal
  • volunteer to provide legal assistance/li>
  • contact us to post a case to the pro bono portal for legal assistance
  • contact us for more information about our organization
  • register and/or request a CLE certificate for a NAVRA training
  • respond to a questionnaire

Through interactions such as these, we may collect information such as your name, mailing address, email address, telephone number (including mobile number), password, or other information. If you apply to access our Pro Bono Portal, we may also collect information about your legal education, professional experience, and license details. If you respond to a questionnaire, you may provide us with other information about yourself.

Automatically collected information:  We may collect information automatically when you visit our Site, such as:

  • your IP address
  • the type of browser and operating system you use
  • the pages you visit and the features you use, including dates and times
  • if you navigated from or navigate to another website, the address of that website
  • information regarding your internet service provider or the type of device you used to access our Site (such as a mobile device)

Tracking Technologies: We may collect information about your activities on our Site through the use of cookies, clear gifs or web beacons, local shared objects or Flash cookies, or through other identifiers or technologies, including similar technologies as they may evolve over time. We refer to these technologies collectively as “Tracking Technologies.”

You may encounter Tracking Technologies from our third-party service providers, such as Google Analytics, Google Tag Manager, and other third-party providers that we have allowed on our Site to assist us with various aspects of our operations and services. You are always free to decline Tracking Technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Tracking Technologies such as cookies.

Collected information may include information about your use of our Site or services, your use of other websites, your interests and preferences, and other information. For example, we may collect information about your browsing and usage history on our Site. The information collected from these Tracking Technologies may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies.

Our third-party service providers may use Tracking Technologies to collect personally identifiable information about your online activities over time and across different websites when you use our Site.

How we use the information we collect or receive:

We and others acting on our behalf may use the information that we collect or receive to operate our business, including our Site. This includes:

  • connecting you with other NAVRA members
  • connecting you with legal aid professionals posting cases to the NAVRA Pro Bono Portal for legal help and assistance
  • for professionals, establishing and managing your membership account and providing resources to support your work
  • providing information about our services and other information that you request
  • diagnosing or addressing technical problems in the operation of our Site or services
  • evaluating and improving our services and Site
  • performing data analyses for financial, operational or other purposes
  • complying with applicable law or our policies
  • preventing fraud, theft, and injury to you, us, or others
  • defending our (and our affiliates’) legal rights
  • contacting you
  • using information for other purposes to which you consent

We may retain information as long as necessary to fulfill the purposes for which it was collected, including to effectuate your requests. We may retain some information so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our legal terms, or take other actions permitted by law. 

How we share information:

While we endeavor to provide the highest level of protection for your information, we may disclose personally identifiable information about you to third parties in limited circumstances, including:

  • affiliated and participating organizations NAVRA works with to provide legal services, so that these organizations may contact you, including regarding volunteer opportunities, legal aid and related matters
  • individuals (i.e., legal aid professionals and attorneys) to respond to requests for legal help and assistance
  • service providers who we engage to maintain the Site or on our behalf, including providers who help us operate and develop the Site and our services, and conduct surveys
  • analytics companies who provide Tracking Technologies on our Site; and
  • if we are required by law to disclose the information that you have submitted, we will attempt to provide you with prior notice (unless we are prohibited or it would be futile) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address or by postal mail if you have entered a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information. 

We may disclose your information to new third-party service providers, should a new entity take over the operation of the Site or services. In that event, we will make reasonable efforts to request that the new entity follow this Policy with respect to your personal information or provide prior notice if there would be any material changes to this Policy. We will independently object to requests for access to information about users of our site that we believe to be improper.

Your choices:

You may opt-out of receiving email newsletters from us by following the instructions to unsubscribe within the newsletter, if you receive one, or by contacting us at  You may not opt-out of administrative emails for your registered account (for example, emails about your member account or policy changes).

You may also contact us at to review and update your contact information. If you are a member of the Pro Bono Portal, you may also contact us via to terminate your account.


We store and process your information on servers located in the United States and elsewhere. We maintain security measures to protect your personal information from loss, misuse, unauthorized access and disclosure. Despite these measures, we cannot guarantee the security of networks, servers and databases we operate or that are operated on our behalf or that the information you transmit to us over the Internet will not be intercepted, deleted or altered. If you have an account with us, it is your responsibility to make sure that your passwords and account registration information is secure and not shared with third parties.

Third party sites:

The Site may contain links to other third party websites, including social media platforms and the sites of our participating organizations. We are not responsible for the privacy practices or the content of these third party sites. 

Children's privacy:

The Site is a general audience site and it is not intended for children under the age of 13. We do not knowingly collect personal information via our Site from users in this age group. If you believe your child has provided personal information to us without your consent, please contact us at

Your California privacy rights:

California Business & Professions Code Section 22575(b) provides that California residents are entitled to know how we responds to “Do Not Track” browser settings.  We do not currently take actions to respond to Do Not Track signals. We do not share personal information with any third party for that third party’s direct marketing purposes, as described in California Civil Code 1798.83.

Updates to this policy:

We may periodically update this Policy. When we modify this Policy, we will update this web page and change the Effective Date listed above. We may notify you about material changes in the way we treat personal information by placing a notice of such updates on the Site.

How to contact us:

You can contact us with questions or comments about our privacy practices or this Policy by emailing us at

Join Now!


Join a growing professional association dedicated to the protection, enforcement, and advancement of crime victims' rights in all justice systems. Members can access NAVRA's benefits, provide pro bono representation to crime victims, refer cases for pro bono representation, stay up-to-date on relevant case law, and more!